Privacy Policy

Terms & Conditions

The Martian Embassy trades as Sydney Story Factory.

We do not normally give refunds however if a purchase was made by mistake, or a donation was incorrect, we will do our level best to correct this. Please contact us at shop@sydneystoryfactory.org.au.

Sydney Story Factory
176 Redfern Street,
Redfern NSW 2016, Australia.

p. +61 2 9699 6970

ABN 716 453 215 82

All transactions are processed in AUD $.


Privacy Policy

The Sydney Story Factory is dedicated to keeping your details private. Any information we collect in relation to you is kept strictly secured. We do not pass on/sell/swap any of your personal details with anyone. We use this information to identify your orders, and provide you with our monthly newsletter (if applicable). The Sydney Story Factory uses cookies to allows you to maintain a shopping cart, purchase items and make a donation. Cookies sent to your computer from Sydney Story Factory only last while you’re browsing our website. We do not store persistent cookies on your computer.

We do not keep a record of the IP addresses from which users access our site except where you have specifically provided us with information about yourself, in which case we also record your IP address for security purposes. An example of this would be when proceeding to a checkout to finalise an order you may wish to make. After completing an order, your IP address will be stored along with a transaction number that allows us to track your order.


Security Policy

When purchasing from Sydney Story Factory your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology. 128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. If you have any questions regarding our security policy, please contact us on info@sydneystoryfactory.org.au.